Frequently Asked Questions
Everything you need to know about shopping with OLM TOYS.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and undergarments are final sale.
How do I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
Are your products ethically sourced?
Yes, OLM TOYS is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable production standards.